Travel companies’ alternatives to cash refunds for cancelled holidays will be protected, government due to confirm


THE Government is this week due to confirm travel companies’ alternatives to cash refunds for cancelled holidays will be protected.

The Department for Transport is expected to announce that credit notes or vouchers given by airlines and tour operators and travel agents will be covered by the ATOL scheme.

⚠️ Read our coronavirus live blog for the latest news & updates

 The Government is this week due to confirm travel companies’ alternatives to cash refunds for cancelled holidays will be protected
The Government is this week due to confirm travel companies’ alternatives to cash refunds for cancelled holidays will be protectedCredit: Getty – Contributor
 Credit notes or vouchers given by airlines and tour operators and travel agents will be covered by the ATOL scheme
Credit notes or vouchers given by airlines and tour operators and travel agents will be covered by the ATOL schemeCredit: Not known, clear with picture desk

All package holidays sold in the UK where a flight and one other element is bought at the same time carry ATOL protection — so if the company goes bust, passengers will be repatriated or refunded.

Travel firms began issuing credit vouchers to holidaymakers hit by the lockdown.

If you have been offered one, here are some key questions:

Q: I was given a refund credit note for a cancelled package holiday — is it safe?

A: If the Government announcement happens, then yes, it will be as financially protected as your original holiday.

Q: I have accepted a credit note but what happens if the company goes bust before I get to spend it on a trip?

A: By protecting the notes, the Government is saying it will step in and refund you under the ATOL scheme.

Q: I have a refund credit note but can’t afford to go away now — can I get my money back?

A: You still have a right to a refund — explain you do not want a credit note and want your money back.



CORONAVIRUS CRISIS – STAY IN THE KNOW

Don’t miss the latest news and figures – and essential advice for you and your family.

To receive The Sun’s Coronavirus newsletter in your inbox every tea time, sign up here.
To follow us on Facebook, simply ‘Like’ our Coronavirus page.
Get Britain’s best-selling newspaper delivered to your smartphone or tablet each day – find out more.





READ SOURCE

LEAVE A REPLY

Please enter your comment!
Please enter your name here