In an ever-changing business environment, managed IT services have become imperative to the growth of a business. Gone are the days of organizations relying solely on a single “IT guy” in-house or a small IT team for all their network and security requirements. Outsourcing and getting managed IT services allows your organization to focus on other tasks.
A managed IT service is a service that is provided and operated by a third-party organization. Commonly called a Managed Service Provider (MSP). MSPs can be applied to any business area, including IT-specific administrative and marketing functions. A managed IT service, however, focuses on processes such as IT support, system administration, cyber security, disaster recovery planning, cloud storage, and authentication services.
Managed Service Provision is an enterprise that has widely spread across the globe. There is a plethora of Australian MSPs that offer top-notch services.
The top benefits of working with an excellent MSP are listed below to ensure your organization operates ahead of the competition.
1. Reduces Costs
Investing in IT and the subsequent infrastructure can be very costly, and predicting costs can be difficult because of the fluctuating operational landscape. When outsourcing, you are relieved of this burden as your MSP will usually charge you a single, fixed set of monthly costs. Making breakdowns, repairs, and maintenance into your monthly fees keeps you from breaking your bank.
Besides infrastructure-related expenses, when running an in-house team, you have to consider costs such as salaries, insurance, and benefits. When outsourcing to professionals, you reduce this expenditure significantly. Other prices facilitated by outsourcing an MSP include training, licensing, and consultancy.
Cost reduction is not only in terms of infrastructure and finances but also in time spent on repetitive tasks. This cost should also be accounted for when debating the cost of hiring a managed IT service.
A significant advantage of hiring a managed IT service is access to a team of qualified individuals specific to your industry. An MSP dedicated to IT will also have access to the newest technology on the market and will be able to consult and implement all the tech quickly. Giving you a competitive edge over others in your industry
3. Round the Clock Support
As is well known, any system is subject to technical issues at any time. One of the perks of hiring an MSP is 24-hour support. The MSP can utilize remote monitoring tools that will alert them to real-time malfunctions in your system. This helps them proactively attend to issues arising in a client’s IT system.
As a result, they generally have a faster response time to issues, reducing system downtime. All of this ties down to reducing revenue losses and is a significant benefit to any organization
4. Cyber Security
Many things need to be considered when operating in the digital landscape. One of them being the security of all your information. Data compliance laws have become increasingly stringent in response to most businesses’ shift during the COVID-19 pandemic in establishing a solid online presence.
Ensure you are working with an MSP familiar with data compliance to reduce the risks of handling client data, financial information, and other sensitive information. The MSP will always put security strategies in place to ensure that your company is not only on par with current security standards but will also provide the most secure network possible.
5. Scalability of Operations
As your business grows over time, you will need to consider scaling your IT infrastructure to keep up with the company’s growing needs. MSPs are equipped to handle the scaling of your infrastructure. A fully operational MSP can develop a Standardized plan for your IT needs. This plan will include:
- Creating an employee onboarding process.
- Providing a procurement specialist responsible for ordering and negotiating
- Employment of trained individuals to help familiarize your business with the change.
6. Disaster Recovery
It is, by law, the responsibility of any business to have disaster recovery protocols in place in the event of natural and artificial disasters. This is a service an MSP provides as well. They should have designed data centres and networks that make business continuity possible.
Your data will be safe, and you can continue to deliver your product or service even when your main office or mainframe is lost.
A growing number of small and medium-sized businesses are making drastic changes to their IT operations to maximize the benefits they derive from technology. They opt for cloud-based and managed IT services, bringing new capabilities to their organizations. While not exhaustive, the above benefits indicate how employing an efficient managed IT service provider will propel your business to new heights.