It’s been a rough 24-hour period for Sky Broadband customers. After a problem left thousands of customers offline in the middle of the night, another fault has cropped up in the last few minutes. The issue, which is currently unexplained, has left more than a thousand Sky Broadband customers scrambling. With millions still working and studying from home, an internet outage can be devastating.
Hundreds of Sky Broadband customers have flooded to social media to complain about problems with their home broadband connection. Independent website DownDetector, which monitors social media to track whether web services and online apps are working correctly, has recorded a huge spike in reports from disgruntled customers. More than a thousand people have complained about their internet connection going offline.