Under the five-year contract, Tech Mahindra will create and implement a digital transformation programme that aligns with Pret’s business strategy, the Pune-based company said on Tuesday. Financial terms were not disclosed.
The programme will be centred on streamlining and optimising Pret’s IT infrastructure through cloudification, systems re-engineering, consumerisation of IT systems and data engineering.
This partnership will help Pret accelerate its business transformation and make changes to its global technology operations, ensuring shops and team members have 24/7 access to technical support.
Global technology research and advisory firm Information Services Group led the partner-selection process for the retailer.