Receiving text messages from banks and building societies may not seem out of the ordinary for some Britons. However, there are unfortunately fraudsters out there who are hoping to cash in on this very fact.
Across the evidence, all of the phoney messages contained links to request the recipient’s bank login details.
This puts the targeted person at “serious risk” of theft and banking fraud, the CTSI warned.
Evidence included text messages in which scammers claimed to be from four of the UK’s largest banks and building societies – including Barclays, Halifax, HSBC and Lloyds.
There are increased concerns as digital payments, made mainly through mobile devices, have witnessed a surge during the COVID-19 pandemic.
Katherine Hart, a Lead Officer at CTSI, said: “I am witnessing so many reports of this scam; indeed, I have received multiple versions of it on my phone.
“The public is very vulnerable to this type of fraud, especially when more people rely on online payments.
“Fraudsters change the form and methods of their scams to match shifting consumer behaviour.
“The surge in online shopping and payments means that the public must be more vigilant when making online payments and receiving messages claiming to be from their bank.
People who live in Scotland can report the scam by contacting Police Scotland.
To report email scams, recipients are directed to contact the National Cyber Security Centre (NCSC).
They can do this by emailing firstname.lastname@example.org.
It’s possible to seek consumer advice by calling the Citizens Advice Consumer Helpline on 0808 223 1133.