ICO publishes 2019-20 annual report – Lexology


The Information Commissioner’s Office (ICO) has published its Annual Report for 2019-20, covering what the Information Commissioner has called a “transformative period” for privacy and data protection and broader information rights.

Highlights from the report, which covers the 12 months to 31 March 2020, include the ICO handling 38,514 data protection complaints, closing 39,860 data protection cases (up 15% year-on-year) and receiving 6,367 freedom of information complaint cases. Over 2,100 investigations were conducted, and the ICO took regulatory action 236 times, including 54 information notices, 8 assessment notices, 7 enforcement notices, 4 cautions, 8 prosecutions and 15 fines. 



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