How do I cancel my Amazon Prime membership and can I get a refund?


AMAZON Prime memberships can be costly, especially if you don’t use the free next day delivery service or streaming titles all that much.

If you wish to cancel your subscription because it’s not in use or you feel it’s too expensive, we explain what you need to know.

 Amazon Prime customers can cancel their subscriptions and get partial refunds

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Amazon Prime customers can cancel their subscriptions and get partial refundsCredit: Alamy

Amazon Prime usually costs £7.99 a month or £79 a year for non-students, while students can pay £3.99 a month or £39 a year.

You get access to Amazon Prime Video, Amazon Music, and Amazon Reading as well as exclusive discounts on items and free one-day delivery on certain products.

But if you feel like you’re no longer benefiting from the service, or could do with the extra cash every month, you can cancel your membership.

But before you cancel, first consider if you’ll use any of its other services instead.

If it’s still a no, here’s how to cancel.

How to cancel a paid-for Amazon Prime subscription

If you pay for Amazon Prime, you can cancel the service by going to your Amazon Prime Account page when logged into Amazon.

Then click “Manage” where you’ll have the option to update, cancel and more.

Choose “End membership” on the left-hand side of the page.

Amazon says customers who haven’t used any Amazon Prime benefits, including one day delivery, Prime Video, Prime Music and the Kindle Owners’ Lending Library, will be eligible for a full refund.

This is ideal for customers who forgot to cancel their free trials before they ended and who have had the first payment taken from their account.

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It says paid members who have used their Amazon Prime delivery benefits may be eligible for a partial refund which could be determined by how much time you have left on your current subscription.

If you still have most of the year left on an annual subscription you could get more of your up to £79 back then if there were only a few months left.

If other Prime benefits like Prime video and Prime Music have been used though, you can’t get a refund.

This applies to both annual and monthly subscription users.

How to cancel an Amazon Prime trial

Amazon offers free Prime trials of 30 days or six months for students.

But if you’ve taken out one of these trials and don’t want it to automatically start charging you, you need to remember to cancel the service before the trial expires.

To do this, go to “Manage Your Prime Membership” when you’re logged into Amazon.

Then select “Manage” where you’ll have the option to update, cancel and more.

Click “End trial and benefits” to cancel.

You’ll cancel your registration and the payment card you signed up with won’t be debited.

If you don’t cancel at the end of the trial period you’ll be converted to a full membership and charged either the monthly or yearly fee.

You can also set a reminder for three days before the trial is set to end.

You can do this by going to “Manage Your Prime Membership” when you’re logged into Amazon.

Then select “Manage” where you’ll have the option to update, cancel and more.

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Check the box for “Send me a reminder”.

Are you aware of the seven little-known tips to save money on Amazon including 75% off “hidden” discounts too?

Martin Lewis’ MoneySavingExpert has explained how to find secret Amazon bargains, saving you nearly 40% off your haul as well.

Plus, TikTok stars have also revealed the secret to making cash on Amazon.

I made £30k selling on Amazon in a year – it’s my side hustle and with my tips you could rake in a fortune too





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