Enterprise Experience Management Technology Provider Questback Embraces Oracle Cloud – CIO Applications


As part of Questback’s strategic shift to the public cloud and emphasis on expanding its presence, the firm has been listed on the Oracle Cloud marketplace.

FREMONT, CA: Questback, an enterprise experience management technology provider, announced the availability of its solution on the Oracle Cloud. Questback is an easy-to-use and robust solution that helps companies run decentralized feedback initiatives during the staff, consumer, and product journey. It is used by more than 1,700 top brands in 27 countries, in 133 languages.

As part of Questback’s strategic shift to the public cloud and emphasis on expanding its presence, Questback has been listed on the Oracle Cloud marketplace. This enables the 430,000 Oracle Cloud businesses with easy access to the solution and allows them to benefit more rapidly from Questback’s innovative, established feedback technology through shorter procurement cycles.

“The move to the Oracle Cloud lowers costs and future proofs our technical capability as well as enabling us to pivot quickly to meet changing market conditions. Furthermore, it enriches our customer offering. We now have a huge advantage compared to any other company since Questback is built around Oracle technology. Our customers can expect more innovation, AI capabilities, and other features that will increase the value of our platform. Oracle is the world’s largest full-service software company providing Enterprise Resource Planning, Human Capital Management and Customer Relationship Management software amongst its offerings. All of these provide highly relevant use cases for our technology. We are therefore excited to be part of this ecosystem – it will bring value to end customers by providing them with seamless integrations and a unique end-to-end experience. Questback captures experience data across the customer and employee journey, and by clustering it with operational data from Oracle provides a complete understanding on what happened and why,” said Saeid Mirzaie, CEO at Questback.

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About one-third of Forbes 100 rely on Questback to give them a strategic edge by listening to staff, clients, and consumers, and acting on their insights to better the experience. This collaboration with Oracle and others like it is part of Questback’s plan to drive further expansion within Europe.





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