A DISABLED passenger has slammed Ryanair after he wasn’t offered an on board wheelchair, which he claims led to him breaking his arm during the flight.
Daniel Rooney, 38, suffers from Spinal Muscular Atrophy meaning he needs a specialist wheelchair.
However, staff told him he couldn’t take the wheelchair into the cabin, but failed to offer a replacement one.
His friend was then forced to carry him to the bathroom during the flight, where he slipped and fell, breaking his arm.
Daniel told Birmingham Live: “Halfway through the flight I needed the toilet.
“My mate had to actually physically carry me down to the toilet. He had to hold me on the toilet because I have low balance and I’m constantly slipping.
“But I finally did slip and banged the top of my shoulder on the side of some metal thing that was in the toilet. I knew straight away I’d hurt myself.”
Medics later confirmed that he had fractured his arm.
However due to his condition, they were unable to put pins or plates in as they didn’t want to risk putting him under anaesthetic.
He is now unable to feed himself or use his phone since it happened, something he was able to do before.
On the Ryanair website, it states: “We have an onboard aisle wheelchair on each Ryanair aircraft, which crew use to assist reduced mobility passengers getting to and from the aircraft toilet door.”
Daniel said it has made him not want to fly again and is now taking legal action against the airline.
Ian Hass, Managing Director of Ellis Hass & Co Solicitors who have taken the case, told Birmingham Live: “The attitude of Ryanair in failing to provide a little human kindness has left him not only injured but also humiliated and there really was no reason for this to happen.”
A Ryanair spokesperson told Sun Online Travel: “We don’t comment on pending legal matters.”
What is Spinal Muscular Atrophy?
Spinal muscular atrophy is a disease which takes away a persons strength and it causes problems by disrupting the motor nerve cells in the spinal cord.
This causes an individual to lose the ability to walk, eat and breathe.
The symptoms of SMA will depend on which type of the condition you have.
But the following are the most common symptoms:
• Floppy or weak arms and legs
• Movement problems – such as difficulty sitting up, crawling or walking
• Twitching or shaking muscles
• Bone and joint problems – such as an unusually curved spine
• Swallowing problems
• Breathing difficulties
Earlier this year, a disabled passenger was told he was unable to be flown home as he was too heavy, despite flying him out in the first place.
Ian Smith, who was left wheelchair bound after a stroke, was travelling with Jetstar only to be banned from his return flight.
Last year, a passenger was removed from a Qantas flight by police over a row about his wheelchair.