Notably, this is not the first time the airline has been called out for non-compliance of CAR rules.
“It may be recalled that similar inspections had earlier been carried out at major airports last year also and on ground of similar non-compliance by Air India with the provisions of CAR on Denied Boarding of passengers, a penalty of Rs. 10,00,000/- was imposed on Air India for the violations,” the aviation watchdog said in a release.
The aviation watchdog said that it carried out inspections of scheduled domestic airlines at various major airports on a continuing basis since May 2023 to ensure ensure compliance of passenger-centric CARS.
“During the inspections of the airlines, it was observed that Air India was not complying with the provisions of the relevant CAR. Accordingly, a Show Cause Notice has been issued to Air India seeking their response for non-compliance to the provisions of the CAR,” DGCA said in a press release.