DGCA issues show cause notice to Air India for flight cancellations and delays

The Directorate General of Civil Aviation (DGCA) on Tuesday issued a show cause notice to Tata-owned Air India for violation of DGCA Civil Aviation Requirement (CAR), that is for delays in boarding or flight cancellation.

Notably, this is not the first time the airline has been called out for non-compliance of CAR rules.

“It may be recalled that similar inspections had earlier been carried out at major airports last year also and on ground of similar non-compliance by Air India with the provisions of CAR on Denied Boarding of passengers, a penalty of Rs. 10,00,000/- was imposed on Air India for the violations,” the aviation watchdog said in a release.

The aviation watchdog said that it carried out inspections of scheduled domestic airlines at various major airports on a continuing basis since May 2023 to ensure ensure compliance of passenger-centric CARS.

“During the inspections of the airlines, it was observed that Air India was not complying with the provisions of the relevant CAR. Accordingly, a Show Cause Notice has been issued to Air India seeking their response for non-compliance to the provisions of the CAR,” DGCA said in a press release.


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