These days, people can buy all sorts of things at their local convenience stores: candy, soda, beer, cigarettes — and cryptocurrency via special ATMs.
In October 2019, only 31 Bitcoin ATMs dotted the city. Today, 212 of the machines reside in local gas stations, corner markets and tobacco and liquor stores across the city, according to CoinATMradar.com, a website that tracks digital currency ATMs.
The explosive growth of crypto ATMs in San Antonio, and around the world, is an indicator of the popularity of the highly volatile digital currency that hit its all-time high value of $40,425 for one Bitcoin on Thursday.
The unregulated currency has seen a steady rise from September when a single Bitcoin cost around $10,000.
But like any high-risk asset, crypto’s recent bullish gains could disappear as quickly as they came, according to Ashwin Malshe, a marketing professor at University of Texas at San Antonio and an expert in digital marketing.
“Investing in Bitcoin alone would be a terrible idea, and in particular, for somebody who was investing their hard-earned money, it’s super risky for them,” he said.

Crypto currency ATMs are popping up throughout San Antonio. Smokerz Paradise offers such a machine for people to conduct crypto currency transactions. Shift leader Bridgette McFarlin demonstrates how to conduct a transaction on one of the ATMs located at Smokerz Paradise near IH10 and DeZavala on Thursday, Jan. 7, 2021.
Kin Man Hui, San Antonio Express-News / Staff photographerOne problem, he said, is Bitcoin appears to be prone to “classic pump and dump” schemes in which people artificially inflate the price of a security in order to sell at a higher price, and the market is small compared to others.
The total valuation of Bitcoin was nearly $727 billion Thursday afternoon, according to Coinbase, a crypto trading website.
“If a few of the big players start selling, it immediately effects the pricing,” Malshe said. “The risk that we’re talking about with these assets is really, really high.”
Despite the risks, however, cryptocurrency offers several potential benefits to investors, according to Daniel Polotsky, CEO of Coinflip, one of the nation’s largest Bitcoin ATM networks.
For one thing, he said, Crypto ATMs give people without traditional bank accounts access to the Bitcoin economy.
“I think that the under-banked and the un-banked population of the U.S. — people that don’t trust banks, people that can’t afford banks, people that can’t afford to pay overdraft fees, hidden fees, account fees, all these types of things — still deserve a way to be able to access the crypto economy, and Bitcoin is a level playing field,” he said. “It’s kind of bringing opportunity back for the average Joe.”
Other target users, he said are those who aren’t tech savvy and/or are a little older who “want a user-friendly process and is a little bit intimidated by the online offerings.”

Crypto currency ATMs are popping up throughout San Antonio. Smokerz Paradise offers such a machine for people to conduct crypto currency transactions. Shift leader Bridgette McFarlin demonstrates how to conduct a transaction on one of the ATMs located at Smokerz Paradise near IH10 and DeZavala on Thursday, Jan. 7, 2021.
Kin Man Hui, San Antonio Express-News / Staff photographerThe number of Bitcoin ATMs grew by more than two-and-a-half times across the country in 2020, according to CoinATMradar.com.
The machines charge interest rates that vary from zero to 26 percent to buy or sell crypto. Most ATMs in the U.S. average a six percent charge, according to CoinATMradar.com.
“We charge 6.99 percent for the buy and 3.99 or 4.99 percent for the sell,” he said. “And we’re always looking to bring these down.”
People create digital wallets on the ATMs through which they can invest in various digital currencies. There are more than 2,400 types of crypto, according to Coinbase. The most popular are Bitcoin, Ethereum, Tether, XRP and Litecoin.
ATM customers deposit their cash and select which crypto to buy a portion of. They can also sell crypo through the machines.
Coinflip ATMs have different tiers of deposit limits. Under federal law, customers must provide more personal information for higher-value transactions.

Crypto currency ATMs are popping up throughout San Antonio. Smokerz Paradise offers such a machine for people to conduct crypto currency transactions. Shift leader Bridgette McFarlin demonstrates how to conduct a transaction on one of the ATMs located at Smokerz Paradise near IH10 and DeZavala on Thursday, Jan. 7, 2021.
Kin Man Hui, San Antonio Express-News / Staff photographerDeposits of $900 or less require only the user’s phone number. Up to $2995 requires a form of identification. For transactions of up to $8,000, customers have to provide their Social Security numbers. Transactions of $12,000 or more require a contract and a second form of identification.
Bitcoin is the heavyweight among digital currencies. Its value is five-times larger than Ethereum, it’s nearest competitor.
The coronavirus pandemic is one reason more people are turning to crypto, said Polotsky, whose Chicago-based company operates 1,340 Bitcoin ATMs nationwide, including 18 around San Antonio.
“I think that people definitely want to flock to Bitcoin with things uncertain as the pandemic unfolds,” he said.
Polotsky didn’t specify what he meant by uncertainty, but it’s safe to say economic and political turmoil impacts investor behavior. He called Bitcoin “gold 2.0” — but “way more lightweight.”

Crypto currency ATMs are popping up throughout San Antonio. Smokerz Paradise offers such a machine for people to conduct crypto currency transactions. Shift leader Bridgette McFarlin demonstrates how to conduct a transaction on one of the ATMs located at Smokerz Paradise near IH10 and DeZavala on Thursday, Jan. 7, 2021.
Kin Man Hui, San Antonio Express-News / Staff photographerIn addition to crypto, Malshe said several investment markets, including stocks, are seeing influxes of investors due largely to stimulus checks and people having extra cash from staying home.
Some people aren’t eating out, driving as much or going on vacation, so they may be looking to invest more.
“I have this as an explanation for why you see this huge influx of individual retail investors into all the risky assets right now,” he said. “Whether this will continue or not is a good question.”
Joe Dhukka, owner of Smokerz Paradize smoke shop chain, said he has Bitcoin ATMs at seven of his nine storefronts in San Antonio for a just over a year, and he’s considering putting the machines in his other stores as well.
“It’s a way to get more foot traffic,” he said. “It gives me a little bit of extra money.”
Polotsky, from Coinflip, said the company pays business owners rent, offers a profit-share option and provides approximately $3,000 in free marketing to host an ATM.
His advice for those looking to invest: “Only buy what you can afford to lose. While I think it’s an amazing invention — many people do — there’s always risk involved, so never over-leverage yourself in one asset class.”
Malshe said he wouldn’t recommend investing in crypto, but he acknowledges that it offers a diversification option for investors.
“When you are diversifying, you don’t necessarily study each and every asset class in detail,” he said. “You just invest in different asset classes because you didn’t know what is going to happen tomorrow.”

Crypto currency ATMs are popping up throughout San Antonio. Smokerz Paradise offers such a machine for people to conduct crypto currency transactions. Shift leader Bridgette McFarlin demonstrates how to conduct a transaction on one of the ATMs located at Smokerz Paradise near IH10 and DeZavala on Thursday, Jan. 7, 2021.
Kin Man Hui, San Antonio Express-News / Staff photographerOne of the ATMs is at Smokerz Paradize on Pat Booker Road in Universal City. The machine, smaller than a normal cash ATM, is bolted to the ground near the front of the store adjacent to glass cases full of pipes, hookahs, cigars, vaping goods and cannabidiol products.
“On average, about six to 10 different people that come in on a regular basis — they just sit there and deposit money for, like, 30 minutes or so, leave and then sometimes come back a couple hours later and deposit some more,” said Walter Hernandez, the store’s manager. “They’re super into it, the ones that are using it.”
The customers usually have stacks of twenties or hundreds, said Hernandez, who’s worked at the store for two years.

Coinflip ATM
Courtesy photoArmored trucks pick up the cash nearly every day, he added.
The ATM business has steadily picked up over the year.
“It was only like one or two people at first, and then it’s slowly been getting more and more and more people, especially as the (Bitcoin price) keeps fluctuating,” he said. “When it fluctuates higher there seems to be a frequency of more people coming in trying to get in on it.”
Hernandez said some of his coworkers use the machine, but he does not.
“I’m more of a savings and bonds kind of person,” he said.
Brandon Lingle writes for the Express-News through Report for America, a national service program that places journalists in local newsrooms. ReportforAmerica.org. brandon.lingle@express-news.net