Some shoppers trying to take advantage of Costco’s Black Friday deals on Thanksgiving were unable to checkout.
While Costco kept its doors closed Thanksgiving, it kicked off its Black Friday deals early online. Because of the issues, the store has extended its Thanksgiving Day-only deals.
As of 8:40 a.m. ET, a message on the website reads: “The website is currently experiencing longer than normal response times. Please note that all Thanksgiving Day-only promotions have been extended into Friday, November 29th, WHILE SUPPLIES LAST. We apologize for any inconvenience.”
App users also ran into issues. Twitter user @gnfab tweeted “#CostcoDown I have been trying for hours to pay for my stuff!”
Many of Costco’s Black Friday deals are featured in-store and online, but there are several online-only offers – including a 70-inch VIZIO 4K television for $599.99 available only Thanksgiving.
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Costco wasn’t the only popular website experiencing issues Thursday. Facebook and Instagram also were down for some users, but were fully functioning for all users Thursday afternoon.
“Instagram AND Costco down in the same day…? Are they trying to kill us?! #instagramdown #costcodown,” Twitter user @shockey60 tweeted.
Costco officials did not respond to USA TODAY’s request for comment Thursday. Along with stores, the corporate office was also closed for the holiday.
Follow USA TODAY reporter Kelly Tyko on Twitter: @KellyTyko